Viewpoint Patient Satisfaction Survey St Helens 2020


Excellent Good Fair Poor
Appointment Process 93% 7%
Waiting Times 87% 7% 6%
Consultation Process 97% 3%
Info Provided 87% 13%
Helpfulness of Staff 100%
Quality of Treatment 93% 7%
Post Op Care 93% 7%
Value for Money 77% 23%
Cleanliness 100%
Overall 92% 7.4% 0.6%